What should you do?
Please listen to the Government advice.
Stay home, don't socialise, keep a safe distance from others – only go out for essential reasons, and to work if you are a key worker.
Social Distancing & Shielding
IF you are entitled to a flu jab you are in a vulnerable group and likely to be more at risk of being very ill if you catch the virus therefore you must abide by the social distancing guidelines.
Some people will be more vulnerable and fall in the shielding category. The Government will be sending letters to these people.
Please do not call us about this, our lines are exceptionally busy.
We will now only be taking requests for repeat prescriptions online.
You must register, just call the surgery and we will set you up.
You will need an email address.
You will have to nominate a Pharmacy that is able to collect from the surgery via delivery drivers. If you choose any local WELL chemist or Treboeth Pharmacy, prescription collections are daily. For other pharmacies Boots/Tesco etc you should speak to them directly regarding collection/delivery
You must allow 72 hours before collection, and collect at your nominated pharmacy.
WELL Pharmacy opening times are now between 10.00-11.45am and 2.00-5.00pm
OUR MAIN DOORS WILL BE KEPT CLOSED UNTIL FURTHER NOTICE
These are extreme circumstances and precaution is being taken for your safety, and the safety of our staff so that we can maintain services. Health services are under severe pressure and will be for some time as the pandemic progresses. Health workers at all levels are working extremely hard.
keep up to date via the Government website and follow our Cluster Facebook Page
Welcome to Fforestfach Medical Centre
Patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening times and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Telephone access to the surgery is available Monday to Friday between the hours of 8.00 to 18.30.
See Appointments for more information on when to call and who to see.
The Medical Centre building is open to patients Monday – Friday between the hours of 8.30 to 12.30 and 13.30 – 18.00.
When We Are Closed
If you need to contact a doctor when the surgery is closed, you should contact the ‘Out-of-Hours’ service directly on 111.
Out-of-hours is available from 6.30pm to 8.00am Monday to Friday, all day on Saturdays, Sundays, bank holidays and any other times the surgery is closed.
ABMU Local Health Board is now responsible for the out-of-hours service. You can also contact the 111 Service (Previously NHS Direct) for Health Information and Advice 24/7.
Visit NHS Direct online at www.nhsdirect.nhs.uk.
We are closed 5 times a year for staff training, please click below to view upcoming dates.
Click HERE for the dates the surgery will be closed for staff training.
(Site updated 26/03/2020)